We have a 30-day return policy. Returns are limited to items purchased within 30 days and are subject to a 25% restocking fee.
Items must be unworn, unused, with tags and in original packaging to be eligible for return. A receipt or proof of purchase is also required.
To initiate a return, please contact firstname.lastname@example.org If your item is eligible for a return, you will be credited 75% of the original purchase price, not including any shipping costs. Please contact your sales professional to request an RMA (Return Materials Request) as only returns bearing an RMA will be received. All items must be in new saleable condition in the original packaging. Credits will be issued once the item has been received and inspected.
If you have any questions regarding returns or exchanges, please contact email@example.com
damage and problems
Please inspect your order upon receipt and if the item is defective or damaged, or if you have received the wrong item, please contact us immediately so that we can evaluate the problem and deal with it properly.
Unfortunately we do not accept returns on non-policy items, discount items or gift cards.
The fastest way to get the item you want is to return the item you have and purchase a new item separately once the return has been accepted.
After we receive and inspect your return, we will notify you and let you know if a refund has been approved. If approved, your original payment method will be automatically refunded. Remember, it may take a while for your bank or credit card company to process and post your refund.